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FAQ

Superior Hair Trade Account FAQs

Licence Agreement for Use of Photos
Superior Hair Extensions Limited (“Superior”) agrees to grant (“Customer”) a licence to use the photo(s) listed in the Schedule on the following terms:

Eligibility for Licence:

Customers who have purchased Superior Hair Extensions products may use the photos for the sole purpose of promoting Superior’s products at no additional cost.
If the Customer has not purchased Superior Hair Extensions products, they may only use the photos by paying a one-off royalty fee as set out in the Schedule. The royalty fees range from $250USD to $1,000USD per image, depending on the image.
Ownership: Superior remains the owner of the photos. The licence granted does not transfer ownership rights to the Customer.

Scope of Licence:

The Customer has a perpetual, non-transferable, and non-assignable licence (subject to Superior’s rights of termination).
The Customer may not sublicense, sell, or commercially exploit the photos in any way beyond the agreed purpose.
Non-Exclusivity: This licence is non-exclusive, meaning Superior may grant others a licence to use the same photos.

Restrictions on Use:

The Customer must not modify, edit, or alter the photos in any way.
The Customer must not attempt to obtain a licence for the photos from any other source.
Termination: Superior may terminate this licence if the Customer breaches any of the above terms.

A Trade Account is tailored for salon owners and professional hairstylists seeking access to premium hair products at exclusive discounted rates. It's perfect for professionals aiming to expand their salon's offerings with high-quality hair extensions.

Enjoy a lifetime 5% discount on all products, significant bulk order discounts (up to 30% off), around-the-clock access to a dedicated client service team, swift shipping, and a generous 180-day free return policy.

Eligibility requires certification as a stylist or hairdresser, owning a tax-registered salon, or managing a tax-registered business looking to offer hair products.

While you always benefit from a lifetime 15% discount, larger orders enjoy even greater savings, with no strict minimum order requirement to maintain your account benefits.

Orders over $2,000 receive a special discount, and those exceeding $4,000 get a 30% discount. For more details, reach out to us at info@superiorhairextensions.com

Stockist Partnership FAQs

Becoming a Stockist Partner means offering customized, brand-aligned hair extensions, with the flexibility to tailor orders to your specific business needs.

Ideal candidates have established businesses with a clientele base interested in adding high-quality hair extensions to their product lineup.

We encourage sampling by offering a free sample in your chosen color, subject to a minimum order requirement.

Yes, we provide personalized 1-on-1 customer service to meet your unique needs effectively.

We offer 20% lifetime discounts on our Stockist Partnership and bulk deals. Minimum spend per order is $500 USD. We're committed to supporting businesses of all sizes, ensuring a flexible partnership.

Your privacy is paramount. We guarantee discretion in our partnership, ensuring your business strategies and personal data remain confidential.

Our production hub is in Qingdao, China. Experience our factory firsthand by visiting us!

Wholesaler/Distributor FAQs

This program is designed for individuals or entities keen on initiating or growing their business with our comprehensive selection of hair extensions.

Partners gain access to our vast inventory and enjoy special sample order discounts, consistently high-quality products, exclusive VIP wholesale pricing, and dedicated business support, including a personal account manager.

We provide a substantial discount on your initial sample order, allowing you to test our quality at a lower cost and risk-free.

Indeed, we offer tailored business advice and assign a dedicated account manager to aid in your success.

Order fulfillment times range from 7 to 30 days, depending on the quantity, as we ship directly from our factory in Qingdao, China.

Our state-of-the-art factory is located in Qingdao, China. We invite you to visit and explore our facility!

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